UPDATE: Power was restored to the Camelot Mobile Home Park at 9:50 a.m. Tuesday morning.
(KUTV) — Dozens of people in a North Salt Lake community had been without power for 24 hours on Tuesday morning, according to residents.
A sign outside the Camelot mobile home management office stated: The power is off until further notice.
“I went to the clubhouse to charge my devices,” said Monna Bihel, a mobile home community member. She came home from work to find there was no power.
2News spoke with crews from Rocky Mountain Power who said they have determined the issue is not on their end and they don’t have access to fix the outage.
The power company believes it is a mechanical issue on the mobile home company’s side.
Community members say they pay one flat fee for power each month.
On Tuesday morning, residents were using generators and extra blankets to keep warm.
“I have two cats we all snuggled together,” Bihel said. “[Management] told us we could rent a motel room and our renters insurance would pay for it, but I don’t trust that.”
The clubhouse was open for residents until at least 9 p.m. on Monday, according to Bihel.
On Tuesday morning at 8:00 a.m. crews arrived to make repairs and restore power.
Nearly two hours later, power was restored — 27 hours after the power outage began.
President of RHP Properties Joel Brown released a statement about the outage:
The safety and comfort of our residents is our top priority and we take this responsibility seriously. The power outage at our community was caused by a falling tree limb damaging the Terminator unit. Crews worked diligently, efficiently and safely around the clock to restore electrical service for our residents.
We regret the inconvenience to our residents, but safety was paramount in repairing the Terminator unit. We opened the clubhouse for our residents and management remained on site to provide assistance. We thank our residents for their patience and understanding while we resolved this in a safe manner.