($1,000 at Amazon) (although there is a physical card too for when you need it). Because the two Apple products are so closely linked, there isn’t even a website you can use to pay your balance — it’s all done from your phone.is a horrible experience on its own. But it’s also an experience that’s about to get even worse if you , Apple’s new mostly digital payment card that’s stored on your iPhone
While losing your iPhone definitely complicates matters when it comes to paying off and managing your Apple Card, don’t stress too much. You’ll still be able to pay your bill, and you can make purchases with your physical card.
Here’s what you need to know.
First, lock your phone
The first thing you should do after losing your iPhone, regardless of whether or not you have an Apple Card, is to use. Doing so will display a message on your iPhone’s lock screen, lock your Apple Pay Cards and locate your phone (as long as it’s powered on).
Use another iOS device
If you have multiple iOS devices, say an older iPhone, an iPod Touch or an iPad ($249 at Walmart), you still have access to your Apple Card account controls.
Open the Settings app, then select Wallet & Apple Pay from the list. If your Apple Card isn’t listed, select Add Card to add it.
Accessing your Apple Card account on another iOS device will allow you to view transactions, pay your bill, contact support, lock your physical card and view your digital card information.
Call customer support
If you lost your iPhone and don’t have another iOS device, you’ll need to call customer support to manage your account.
The number is 1-800-MY-APPLE (1-800–692–7753).
Customer care can help you pay your bill, suspend your card, check on transactions and do all of the account management stuff you normally would use your iPhone to complete.
When you do get another iPhone to use, you’ll be able to easily add the Apple Card back in — you will not need to cancel your account and get a new one.
If you’re still on the fence about the Apple Card, maybe because you want toor don’t want to read the , or maybe you just have a bunch of questions — we have your back. Here’s our .
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