Microsoft has been blocking some Windows 10 users from downloading the May 2020 update
Windows 10 users have been put on alert that Microsoft is blocking a number of PCs from accessing their latest major update. Towards the end of May the Redmond-based tech giant started rolling out one of the year’s blockbuster updates for Windows 10. This patch was the Windows 10 May 2020 update, which offered major features like password-less login and improvements to Bluetooth connectivity among other tweaks.
However, despite beginning its rollout over one month ago the Windows 10 update has still not been released to all users.
That’s because the Microsoft patch has been hit with a litany of problems, ranging from issues with USB printers, Google Chrome and the Storage Spaces functionality.
And amid this backdrop of teething problems it’s been reported Microsoft has been blocking the Windows 10 May 2020 update to more devices.
In a post online Windows Latest claimed Microsoft has started blocking the Windows 10 May 2020 update to a “wide range of devices”.
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When affected users attempt to download Windows 10 version 2004 they’ll be treated to an error message which says their machine “can’t be upgraded”.
This message appears when trying to use Update Assistant to download and install the May 2020 update. Errors also pop up when checking for updates in Windows Update.
The Update Assistant error message says: “This PC can’t upgrade to Windows 10. Your PC isn’t supported yet on this version of Windows 10.
“No action is needed. Windows Update will offer this version of Windows 10 automatically once the issue has been resolved”.
And it’s been reported that since the beginning of this month more and more people are seeing that they’re unable to download the Windows 10 May 2020 update.
That’s because, as revealed in documentation online, from July 1 Windows 10 version 2004 has been blocked on devices that use Parity feature of Storage Spaces.
Some Windows 10 users are being blocked from downloading version 2004
Storage Spaces is one of the features that has been majorly impacted by glitches within the May 2020 update.
Express.co.uk previously reported on how Windows 10 customers may have trouble accessing this feature following the release of the May 2020 update.
The feature is designed to protect Windows 10 users’ data by storing copies of data on multiple drives.
Microsoft has said that their team is investigating the issue and a fix could be deployed soon.
Elsewhere, other Windows 10 users have reported that the OneDrive app has been preventing them from downloading version 2004 of the OS.
The glitch was allegedly affecting certain Surface devices that were blocked from downloading the May 2020 patch.
The issue was highlighted in a Reddit thread with one Windows 10 user saying: “Supposedly Microsoft finally unblocked access to the Windows 10 2004 update for Surface products in late June. ‘Supposedly’, because my Surface Laptop 3 still refused to update more than 48 hours after the block was lifted.
“Frustrated, I dug into the hidden logs and XML files when the upgrade refused to complete, and I found that the only blocking application was OneDrive.
“So I uninstalled OneDrive (from Control Panel), rebooted, and then the upgrade went through this time (using Windows Update Assistant).
“After the upgrade was complete I saw that OneDrive was apparently re-installed by the update, so I just needed to log in to OneDrive again — and then wait for it to re-sync everything.”
Responding to the comment other Reddit users said removing OneDrive and then following the outlined steps allowed them to install the May 2020 update.
One Redditor posted: “That did it! Wow, what an annoying problem with a weird fix.”
While another added: “Confirmed, i had this issue on two Suface devices (Surface Go + Surface Pro 7)
“After removing OneDrive, everything installed just fine.”